Mobile banking another ALEC staple.
ALEC offers just about any of the services that other financial institutions do, as well as its own well-known friendly, personal service. And members can continue to use those services even after they’re no longer affiliated with Abbott or AbbVie.
In 1991, Jaz went to work as a janitor at AP6 in Abbott Park. He joined ALEC, the credit union for employees and retirees (and their families) of Abbott and AbbVie, and was able to bank right there at AP6 — the site of one of ALEC’s many service centers.
Jaz no longer works for Abbott, but he wouldn’t part company with ALEC and continues to take advantage of its “once a member, always a member” policy.
“When I have interactions throughout the day,” Jaz said, “I like to laugh, joke around and have fun. It’s important to know when to be serious dealing with financial matters, but still personable during daily conversation. ALEC does both.”
When Jaz has financial business to take care of in person — he typically handles most of his business via ALEC‘s mobile banking app — he enjoys going to the Gurnee Service Center and introducing himself to the tellers. “I am an outspoken guy, believe it or not, but I feel like the employees at ALEC relate to me. They accurately solve issues and answer questions while being extremely personable.”
He is especially impressed with the ALEC Mobile Banking app. Jaz says, “The mobile experience is wonderful. I can see my balance instantly, see pending transactions and it’s easy to set up accounts on bill pay.” He can monitor his daughter’s accounts, as well.
He also appreciates Courtesy Pay, an overdraft-protection service, which, for a $28 fee, covers transactions that exceed the balance in a member’s checking account. “I would rather pay a $28 fee than have a check bounce and incur a late fee from that company and my financial institution,” he reasons.
Jaz said he would encourage family members to join ALEC. In the years since he’s become a member, many people in his family have become ALEC members, too, including his mom, stepfather, wife and daughter.
Members usually come to ALEC for the convenience, great rates and personal service. And they don’t miss out on any of the features touted by big banks, either.