ALEC's great service - around the corner or around the country.
A quarter of a century of very satisfying business dealing with ALEC has cemented Dennis and DeEdra's attachment to the credit union to the point where it is spawning a second generation of loyal patrons - even from almost 1,000 miles away.
Dennis has worked for Abbott since 1987, first in the Pharmaceutical Products Division (PPD) in Illinois and currently in the Abbott Diagnotistics Division (ADD) in Irving, Texas. DeEdra, meanwhile, went to work at Abbott in Illinois right after college. They married and eventually transferred to Texas to be closer to DeEdra's family in Dallas. The transfers immediately had the effect of setting the bonds with ALEC aquiver, though, as we'll see, in the end those bonds remained just as sturdy as ever.
Dennis began his relationship with ALEC for very pragmatic reasons: the best loan and deposit rates he could find. When he moved to Texas, he closed his membership, suspecting full service there would be out of the question. But, though ALEC has its roots in Illinois, where all eight branches are, Dennis was delighted to find out through a regular visit to the Irving facility by and ALEC representative that its reach extends far beyond the home operation. He found out ALEC has 5,000 shared branches around the country, as well as 28,000 surcharge-free ATMs. In addition, to make account access easy, mobile and online banking are available to all. The Irving facility provides a deposit box for members there.
So Dennis was relieved to learn he could resume the partnership he had formed and enjoyed in Illinois without any interruption in service. He contacted the ALEC Call Center, initiating subsequent phone and email communications that netted him a lightning-quick loan to buy a red T-top Corvette and also secured a personal loan to consolidate higher-rate loans from other institutions. That latter loan, he learned, would save the couple $50 a month in payments or allow them to keep the same payments and retire the debt earlier. And the same intimate personal relationship they'd become accustomed to in Illinois enveloped them in Irving.
And, while they were at it, they arranged a loan for their son, Corbin, to buy a new BMW 328i, since he was still establishing a credit history himself and thus faced far less attractive rates from other lenders.
Dennis now talks glowingly about the great find that has been ALEC. It all started with his search for the best interest rate available - he still shops other lenders to search out the best rates - but his heart belongs to ALEC, not only because of the excellent rates, but because of the personal care he gets from a credit union that caters exclusively to members like him. And, no matter where he lives, ALEC will offer home-town convenience.
And, in Dennis and DeEdra's family, that cozy relationship has now spread to a second generation.