new member center
Welcome to the ALEC family!
Welcome to ALEC!
We are proud to welcome you to our credit union family. Please use this as a resource to learn more about your ALEC membership.
Learn more about ALEC to find out what makes us different from other credit unions. Below are some of the most frequently asked questions from our new members. If you are looking for additional information, please don't hesitate to contact us 24/7 at 800.762.9988 or complete the Contact Us form. We're happy to help you!
To enroll in ALEC Online Banking, please enter your member ID and Online Banking PIN in the enroll screen. To locate the Online Banking enrollment screen, please click on the Enroll link at the top of any page on alecu.org. Can't locate your member ID or Online Banking PIN? Call us 24/7 at 800.762.9988 for assistance.
To download the ALEC Mobile Banking App for mobile or tablet devices, you will first need to enroll in Mobile Banking within ALEC Mobile Banking. To do this, please click on Self Service within Online Banking and then Mobile Banking. After you have enrolled in Mobile Banking, you can download the ALEC Mobile Banking App from your phone or tablet.
For Android-powered smartphones, download our app from the Google Play Store by searching "ALEC Mobile Banking."
For iPhones, search and download the ALEC Mobile Banking app from the Apple App Store.
If you opened an ALEC Checking or Savings account and requested an ALEC Debit Card, a new debit card will be mailed to your address on file within 10 business days of the original order date. If more than 10 business days have elapsed or if you have questions on your new ALEC Debit Card, please call us 24/7 at 800.762.9988.
Through ALEC's partnership with CO-OP, Shared Branch enables you to visit participating credit unions across the country. When you visit a Shared Branch, you can make the following transactions:
- Deposits, withdrawals and balance inquiries
- Loan payments*
- Transfers between accounts
- Check cashing**
- Money orders and official checks†
- Cash advances
To find a location near you, please click on the Locations link on the top of any page on this site. Once you are on the Locations page, simply enter in your home or work zip code to find ALEC Service Centers, Shared Branch locations, deposit-taking ATMs and surcharge-free ATMs near you.
Please click on the below links to learn more about ALEC products and services.
ALEC Wealth Management
We offer experience and insight to help you address your individual financial objectives.
Enjoy the freedom and flexibility of having your paycheck deposited instantly and automatically.
If you feel like you need help handling your debt load, we can help you quickly start to turn things around.