loan payment options

Visa payments can be made multiple ways:  

• You can make a payment in Online Banking or through the ALEC Mobile App by transferring funds from an ALEC account or an account at another financial institution. Please note that it can take 1 – 3 days for the payment to reflect against your credit card balance. 
• You can also make a payment over the phone by calling 847.688.8000 or 800.762.9988, or pay in person at any ALEC Branch. Please note that a $5.00 convenience fee may apply to payments made over the phone. There is no fee to pay in person at a branch. 
• You can set up Bill Pay to automatically make a payment when its due. 
• You can set up MessagePay to get payment notifications and make near-instant payments via text message. 
• For more information on how to manage your Visa credit card, including contact details for support, visit our Visa Credit Cards page. 

• You can make a payment from an ALEC account or external bank account in Online Banking or through the ALEC Mobile App. 
• You can also make a payment over the phone by calling 847.688.8000 or 800.762.9988, or pay in person at any ALEC Branch.  
• You can mail a payment to us by using our loan payment coupon.
• You can set up Bill Pay to automatically make a payment when its due. 
• You can set up MessagePay to get payment notifications and make near-instant payments via text message. 

• You can make a payment from an ALEC account or external bank account in Online Banking or through the ALEC Mobile App. 
  • Payments can be made one-time or set up to be recurring.
• You can also make a payment over the phone by calling 847.688.8000 or 800.762.9988, or pay in person at any ALEC Branch.  
• You can mail a payment to us by using our loan payment coupon.
• You can set up Bill Pay to automatically make a payment when its due. 
• You can set up MessagePay to get payment notifications and make near-instant payments via text message. 

Visa payments can be made multiple ways:  

• Your mortgage loan is serviced by ALEC’s mortgage partner, Loan Care. Loan Care manages your escrow and mortgage payments. When you close on your loan, your mortgage loan officer will provide information that will help you set up your Loan Care account on myloancare.com. You’ll need your loan number and SSN/Tax ID to create your account in a few simple steps. Once logged in, you’ll be able to make a payment via ACH or account transfer. 
• You can also make a mortgage payment by setting up the payment in Bill Pay. You can access Bill Pay through Online Banking or through the ALEC Mobile App, then click on the Pay Bills tab to get started. With Bill Pay, your mortgage payment will be issued to your loan account automatically on the due date so you never have to worry about missing a payment. 
• You can also call us at 800.762.9988 or stop by any ALEC Branch for assistance with your mortgage payment. 

Visa payments can be made multiple ways:  

• Your HELOC and Rapid Refinance loan are serviced by ALEC. You can make a payment toward this type of loan from your ALEC account or an external bank account in Online Banking or through the ALEC Mobile App.
• You can also make a payment over the phone by calling 847.688.8000 or 800.762.9988, or pay in person at any ALEC Branch. 
• You can mail a payment to us by using our loan payment coupon.
• You can set up Bill Pay to automatically make a payment when its due. 
• You can set up MessagePay to get payment notifications and make near-instant payments via text message. 

There are several ways to set up automatic payments so you never have to worry about missing a due date. 

• For your Visa credit card, you can set up automatic payments through our Mobile App or through Online Banking. Once logged in, navigate to the Transfers section to set up automatic transfers between your ALEC account and your credit card. Or you can navigate to Manage Cards, select Make A Payment, and click Autopay to set up recurring payments from any account. You can also set up automatic payments using our Bill Pay service.
• For your Personal Loan or Auto Loan, you can set up automatic payments using our Bill Pay service. Or you can stop by an ALEC Branch or call us at 800.762.9988 and a representative will help you get automatic payments set up for your loan.
• For HELOC and Rapid Refinance payments, you can set up automatic payments using our Bill Pay service.  
• For Mortgage payments, you can navigate to the payments section on myloancare.com and select the option for recurring payments when completing your payment transaction. 
   

We offer a variety of payment options for your convenience. A few of these options have fees, including a $5.00 fee to make a Visa payment over the phone and a $6.00 fee to make a credit card or loan payment via MessagePay. Payments made from an ALEC account or external bank account don’t have a fee when made through Online or Mobile Banking, either on a one-time or recurring basis. Visit our Payments and Money Movement page to see all the different options for transferring funds and making payments towards your loans and credit card accounts.

Late payments on a loan or credit card are subject to a fee of up to $29.00. For a full list of fees, please contact us for a copy of our fee schedule.

• You can contact ALEC through our Contact Form and the best department for your needs will reach out to assist.
• You can also contact us at 847.688.8000 or 800.762.9988, or stop by in person at any ALEC Branch.  
• If you know the contact information for your loan officer, you can reach out to them directly with any questions. 
• For a complete list of contact information, please visit our Contact Us page.

• You can contact ALEC through our Contact Form and the best department for your needs will reach out to assist.
• You can also contact us at 847.688.8000 or 800.762.9988, or stop by in person at any ALEC Branch.  
• For a complete list of contact information, including card activation and reporting a card lost or stolen, please visit our Contact Us page.