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News

news & events

See what’s going on with ALEC and its over 32,000 members.

enhanced Bill Pay experience coming soon.

On November 6, ALEC Bill Pay will become easier and more efficient. The best part? No action is needed on your behalf. All current payees scheduled and/or automatic payments, and E-Bill enrollment will carry over!

Key enhancements include:
  • Updated Interface – Enjoy a new and improved look, while maintaining the same functionality you know and trust.
  • Streamlined Mobile Experience – User-friendly interface and faster loading times.
  • Bill Discovery Feature – Find, manage and pay all your bills from one centralized location, including scheduling and sending multiple payments within the same transaction.

Click the button below to learn more about ALEC Bill Pay.

Best Practices to Protect Yourself from Fraud

There is no such thing as being too safe! ALEC puts forth measures to protect our members and their privacy, but here are a few reminders and best practices to protect yourself:

1. ALEC will not request the following information from you via text or email:

  • Card information – card number, expiration date, security code (3 digits on back of card), PIN (personal identification number you selected)
  • Personal information – social security number or date of birth
  • Online banking log-on information – username, password or text verification code

If you receive a suspicious call, text, or email claiming to be from ALEC, please call us directly at 800.762.9988.

2. Be cautious of unknown email senders

  • Check the email address
  • Verify requests for sensitive information
  • Be skeptical of urgent requests
  • Look for any unusual or mismatched hyperlinks

If you receive an email from a sender you do not recognize, do not click any links or attachments until you have verified the sender’s identity. A best practice is to call the sender directly at a trusted phone number (listed on a public website).

For more information on how you can protect yourself, click the button below. 

Take the Journey to Further Your Financial Education with Smart Money U™

The financial decisions you make today will have a long-term impact on your life. Smart Money U™, ALEC’s educational platform, provides you with the education you need to manage your financial future.

Start learning with Smart Money U™, today! You will have access to financial tools and tips to move forward on a path of financial wellness. To get started, register in the Smart Money U™ platform with your email to gain access to helpful tools to get you on the road to financial stability. 

Click the button below to learn more about how Smart Money U™ can impact your finances.

All Service Centers will be closed on Thursday, November 28th and Friday, November 29th in observance of Thanksgiving.

Our Gurnee Service Center will open on Saturday, November 30th. During the closure, you can still access your accounts 24/7 via Online or Mobile Banking. Give us a call at 800.762.9988 with any questions.

Educational Events

Explore the latest news and upcoming ALEC events.

November 2024