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We appreciate hearing from you! Please feel free to contact us in the way most convenient for you to answer any questions or provide you additional information. 

ALEC Holiday Schedule click here. 

ALEC Contact Information

24/7 Member Service Support


Click here to find your nearest Service Center location and hours.

Mailing Address/Location
401 N. Riverside Drive Ste 1-A
Gurnee, Illinois 60031-5915


ALEC Headquarters Hours: Monday-Friday,  9:00 AM - 5:00 PM CST 

Click here for Main Office Lobby Hours 

Fax Numbers

847.599.0056 - Administration
847.599.1980 - Loan Department
847.360.0355 - Wire Department
877.262.7498 - Vehicle Insurance Dept.

Visa® Cardholder Services for ALEC Rewards Credit Card

General Account Inquires 866.820.5788
Inquires regarding travel with your Rewards Visa 800.762.9988
Report Lost or Stolen Credit Cards 800.449.7728
Cardlock 877.285.6251 (877-CULOCK1)
Mailing Address for Visa Payments
PO BOX 71050
Charlotte, NC 28272-1050

Visa payments can also be made:
Online Banking: transfer funds from an ALEC account or Pay My Bill option.
By phone: at 847.688.8000 or 800.762.9988
In person: at any Service Center

Cardholder Services for Visa Debit and ATM Cards

Report Lost or Stolen Cards 800.472.3272
Inquires regarding travel with your ATM/Debit Card 800.762.9988
The preferred method on contact regarding future travel is sending a secure message through Online Banking.

Fraud Protection: After Hours

Toll Free in the US: 800.262.2024
Outside the US: 973.682.2652

Vehicle Insurance Contact Information

Insurance Account Inquiries 877.374.7910
Fax Number to Submit Proof of Insurance 877.262.7498
Mailing Address
ALEC- Attn Insurance Department
PO Box 924449
Ft. Worth, TX 76124
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Copyright ©2015 Abbott Laboratories Employees Credit Union
401 N. Riverside Drive Ste 1-A Gurnee, Illinois 60031-5915
847.688.8000     800.762.9988

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