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Lost or Stolen Cards

No longer have your card? Here’s what to do.


If for any reason you’ve lost possession of your credit or debit card, you should notify us as soon as possible to prevent or minimize fraud involving your card. 


LOST OR STOLEN CREDIT CARD

If your ALEC Visa credit card is lost or stolen, call 800.449.7728 to report it immediately. Your card will then be blocked from any future fraudulent transactions. 


LOST OR STOLEN DEBIT CARD

If your ALEC debit card is lost or stolen, call 800.472.3272 to report it immediately. Your card will then be blocked from any future fraudulent transactions. 


Enjoy extra peace of mind — with zero liability from fraudulent transactions. 

As a reminder, your ALEC Visa credit and debit cards come with worry-free protection. Should any unauthorized transactions occur on your card within the Visa network, you’re 100 percent covered against fraudulent activity — with zero liability on your part.